Click on the image above for a street map of our location. Click on the image above for an aerial photo of our location. Office location: G.L.N.A., PC 414 Plymouth N.E. Grand Rapids, MI 49505 Free parking is provided adjacent to the building. Our office is barrier free and a wheelchair is available.     Great Lakes Neurosurgical Associates has a large friendly staff of trained professionals to serve you. Your well-being is always our primary concern. Appointments Choose Great Lakes Neurosurgical Associates by simply requesting a referral from your primary care physician, chiropractor or other health care professional. For additional info or guidance, please contact us at: 616.454.3465 or 800.832.1815. New Patients As a new patient, our secretarial staff can facilitate scheduling tests, office visits, and other procedures while other staff members serve you by acquiring necessary pre-authorizations, completing employer paperwork, and filing insurance claims. During your visits to our office, our nurses and physician assistants often serve as a liaison between you and your physician, allowing him to maximize his time in the operating room and in the office. These highly qualified heath-care professionals will be able to answer many of your questions regarding pre-operative and post-operative care, including recommending treatment, relaying test results, and prescribing medications. Please note: Patients under the age of 18 must be accompanied by a parent or guardian. Feel free to contact us if you have any questions. On your first visit, please bring the following: • Completed patient information forms (see below). • X-rays, CT scans, MRI scans or myelograms which you have had done (unless they were done at a Spectrum Health facility). • Medical records (if they are available to you). • Your insurance card(s). G.L.N.A. Patient Information Forms In order to save you time on your first visit to our office, and to assure that you have an opportunity to provide the most complete medical information possible, we have made our basic medical forms available to you in Acrobat (.pdf) format. We encourage you to download the appropriate forms, print them out and complete them prior to your first appointment. Please note: Some forms are specific to individual physcians. • Medical History Forms for Adult Patients      • For patients of Dr. Keller and Dr. Winestone (24k pdf)      • For patients of Dr. Hedeman, Dr. Skarli and Dr. Foody (636k pdf)      • For patients of Dr. Stevenson and Dr. Figueroa (3.5mb pdf) • Forms & Information for Pediatric Patients of Dr. Skarli & Dr. Foody      • Pediatric medical history form (870k pdf)      • Helen DeVos Children's Hospital pediatric neurosurgery brochure (1.8mb pdf) • For all patients (must be completed and signed)      • Patient General History Form (16k pdf) • G.L.N.A. Prescription Policy Agreement (must be reviewed and signed)      • G.L.N.A. Prescription Policy (12k pdf) Fees and Insurance Please present your insurance card at each office visit. As our office does NOT participate with all insurance companies, please verify your coverage before your appointment. For a list of G.L.N.A. participating insurance companies, please click here. However, we recommend that prior to the initial exam that you verify that your specific group plan has a contract with Great Lakes Neurosurgical Assoc PC. Please be prepared to pay any co-pays at the time of service. In addition to cash or check, we accept VISA and MasterCard credit/debit cards. As a courtesy, we will bill your insurance company for you. Any amounts not covered by your insurance will be your responsibility. If we are to bill workman’s compensation or auto insurance, we need the following information: insurance company's name, address, claim number and contact person for that insurance. If workman’s compensation or your health insurance provider determines that you have had an unauthorized office visit and/or surgery, you will be responsible for payment. If you have any questions regarding our fees or your insurance coverage, please call us in advance of your appointment. Practice hours Our office is open from 8:30 a.m. to 5:00 p.m., Monday through Friday. Our telephones are answered from 8:30 a.m. to 4:45 p.m After-hours and emergency care If you find it necessary to contact the doctor after normal office hours, the answering service will forward your message to the on-call physician and your call will be returned at the earliest opportunity. If an emergency situation should arise, we will respond to your problem promptly, however, if you are in doubt, go immediately to the emergency room of the nearest hospital and ask them to contact your doctor.